Course Terms & Conditions

These terms and conditions (“Terms”) govern the rules and regulations for the use of this website (“Website”) and the courses (“Courses”) offered by Flatcap Forager. By purchasing, accessing, or using the services provided, you agree to be bound by these Terms, our privacy policy (available here), and any additional terms and conditions that may apply.

1. Online Course Provider

1.1 Provider Information:
This Website and Courses are owned and operated by Alvaro Dock trading as Flatcap Forager, with its registered office located in Sutton Coldfield, United Kingdom.

1.2 Course Description and Accessibility:
Our Courses are delivered online and are accessible from any location from our website (available here). Detailed descriptions, pricing, and other pertinent information are available on the Website.

1.3 Subcontractors and Third Parties:
We reserve the right to engage independent subcontractors to facilitate course provision or involve third parties in organising or supplying certain course components or services. You acknowledge that we shall not be held liable for the actions or omissions of such subcontractors or third-party suppliers.

2. Definitions and Interpretations

2.1 In this Agreement, capitalised terms, unless otherwise defined, shall have the following meanings:

• “We”, “us” or “Flatcap Forager” refers to the entity providing the Course;

• “You” or “User” refers to the individual purchasing the Course;

• “Course” refers to any online course offered by Flatcap Forager;

• “Course Fee” refers to the fee payable for a Course, excluding any delivery charges related to the delivery of Course Materials, as well as any applicable import duties, taxes, and customs clearances;

• “Course Materials” refers to any materials in electronic or physical format, which may be: (i) accessed and viewed on the Website, (ii) downloaded from the Website, including, but not limited to, PDFs, MP3s, JPEGs, and MP4s, or (iii) delivered to an address, including physical books, CDs, or DVDs;

• “Terms” refers to the terms and conditions under which Users may access the Website;

• “Website” refers to flatcapforager.com or any other domain operated by Flatcap Forager.

The use of singular terms herein also encompasses the plural form.

3. Intellectual Property Rights

3.1 Ownership and Protection:
All content included in the Courses, including but not limited to text, graphics, photos, logos, and images, is the property of Flatcap Forager or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

3.2 Permitted Use:
You are permitted to view, download for caching purposes only, and print pages from the Website solely for your personal use, provided that you comply with the restrictions outlined below and elsewhere in these Terms.

3.3 Restrictions:
You must not reproduce, copy, modify, publish, transmit, license, participate in the transfer or sale of, create derivative works from, distribute, display, perform, or exploit in any format any of the materials or design elements in the Courses without express written permission from us.

3.4 License Grant:
We hereby grant you a non-exclusive, non-transferable license to access the Course and utilize its Course Materials solely for the purpose of studying for the Course. The license for online study materials is restricted to the individual student for personal use only.

3.5 Enforcement:
We reserve the right to remove you from the Course immediately, without refund, if you are found violating this intellectual property policy.

4. Purchasing and Acceptance

4.1 Agreement to Terms:
By placing an order for a Course, you agree to purchase the Course under our Terms.

4.2 Formation of Agreement:
A legally binding agreement will only be established when:

(a) We accept your offer to purchase a Course by sending you an order confirmation email, which includes a link to access the Course and log-in details (if applicable); and

(b) We have received the full Course Fee from you (or on your behalf) in cleared funds.

4.3 Right to Refuse:
We reserve the right, at our sole and absolute discretion, to refuse any offer to purchase one or more Courses without providing a reason. In such cases, no contract will be formed, and any payment made with your purchase offer will be refunded.

4.4 Review of Order Confirmation:
You must review the details in the order confirmation email upon receipt. If there are any discrepancies, you must contact us immediately.

5. Payment Terms

5.1 Fee Display and Currency:
The Course Fee and any additional delivery charges for Course Materials, if applicable, will be displayed on the Website and/or communicated to you via email. All amounts are payable in Pounds Sterling (GBP). Prices include UK VAT, but other applicable foreign taxes will be added.

5.2 Currency Conversion and Charges:
Any currency conversion costs or other charges incurred during payment are your responsibility and cannot be deducted from the amounts due to us.

5.3 Payment Method:
Payments must be made at the time of purchase using all major credit and debit cards.

5.4 Confirmation and Access:
Upon successful payment, you will receive a confirmation email with details of your purchase and immediate access to the course materials.

6. Cancellation Policy

6.1 Subject to the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a 14-day cooling-off period during which you can cancel your Online Course purchase for any reason and receive a full refund.

6.2 This right to cancel and receive a full refund only applies as long as you have not accessed, viewed, streamed, or utilised any part of the course content within this period. We can verify this activity on the Course from our side.

6.3 In such a case, the contract will be concluded with you as notified by the order confirmation email from us.

6.4 Cancellation Procedure:
You will be provided with a confirmation email upon purchase, which constitutes the conclusion of the contract. Should you wish to cancel within the 14-day cooling-off period, please follow the cancellation instructions provided in your order confirmation email, including completing the standard cancellation form if necessary.

6.5 We may also cancel any Course at any time prior to its scheduled termination date. If we cancel a Course prior to its scheduled termination date, you will be entitled to a pro rata refund of the Course Fee.

7. Course Access and Technical Support

7.1 If you encounter difficulty accessing a Course, we will make reasonable efforts to address the issue within our control, such as system, software, or settings adjustments. However, if the problem is related to your hardware, systems, software, or settings, we may, at our discretion, offer assistance, but we cannot guarantee a resolution.

7.2 You acknowledge that periods of downtime may be necessary for maintenance of the Website’s IT infrastructure, and technical assistance may not be available during such times. You also understand that you will not have grounds for breach of contract due to such unavailability.

7.3 While we strive to ensure Course availability, we cannot guarantee uninterrupted, timely, or error-free access, nor can we guarantee immediate resolution of defects. We reserve the right to suspend Website access for scheduled or emergency maintenance, repairs, or upgrades.

7.4 You also acknowledge that we are not liable for delays or disruptions in Course access due to suspension or factors beyond our control, including:

• Internet and worldwide web operations, including viruses;
• Firewall restrictions on your network or device;
• Telecommunications link failures; or
• Issues with updated browsers.

8. Warranties

8.1 We will supply Course Materials as described in the Course details provided on the Website or in email communications. While we strive for accuracy and reliability, we cannot guarantee complete accuracy or uninterrupted availability of content. As a user, it’s important to verify information provided here and exercise caution in interpretation and application.

8.2 Furthermore, while we endeavour to maintain the availability and accuracy of this Website, we are not liable for any errors, omissions, or technical issues that may occur. Additionally, inclusion of external links on this Website does not imply our endorsement or approval, and users should use their discretion and judgment when accessing these external sources.

9. Limitations of Liability and Disclaimer

9.1 Exceptions to Limitations of Liability:
The limitations and exclusions of liability outlined in the Terms do not apply in cases where a party is liable for:

• (i) fraud or deliberate default;
• (ii) death or personal injury resulting from negligence; or
• (iii) circumstances where such limitation or exclusion is unlawful.

9.2 Excluded Losses:
Apart from what is specified in the Terms, we are not liable for losses arising from failure to comply with the Terms, including, but not limited to, losses falling into categories such as: indirect or consequential losses, loss of income or revenue, loss of business, loss of anticipated savings, or loss or corruption of data.

9.3 Force Majeure:
We shall not be held responsible for any delay or failure to fulfil our obligations under the Terms if such delay or failure results from causes beyond our reasonable control. This provision does not affect your statutory rights.

9.4 Responsibility for Course Use:
The Courses serve solely for training purposes. We bear no liability or responsibility for any outcomes arising from the consumption or use of wild food based on this information or its interpretation.

9.5 Medical Advice Disclaimer:
The information presented here is not a replacement for professional or medical guidance. For your safety, consult qualified experts before making decisions or taking actions based on the Course content.

10. Availability of Our Services and Expiration Date Policy

10.1 Access Duration:
Access to the Course is granted immediately and remains unlimited as long as it is available online, with a guaranteed minimum access period of one year.

10.2 Closure Notice:
In the event of anticipated closure, all active users will be provided with reasonable notice. This ensures that you have sufficient time to make necessary arrangements and complete any pending coursework.

10.3 Course Modifications and Discontinuations:
We reserve the right to make temporary or permanent modifications or discontinuations to our Courses, including features, functionalities, products, prices, and support.

10.4 Course Interruptions:
Courses may be temporarily interrupted for maintenance, repairs, improvements, or upgrades. You acknowledge that we shall not be liable to you or any third party for any inconvenience resulting from such modifications to the Website or the Course.

10.5 Course Expansions:
We are continuously working to enhance the learning experience of our users. Periodically, we may introduce modifications, enhancements, or updates to the Courses. Users will have access to such changes free of charge only if they relate to the Course purchased by you.

10.6 Access to Future Courses:
Please note that the purchase of a current Course does not automatically entitle you to access future revised Courses as part of the original purchase, unless otherwise stated on the Website or communicated via email.

11. User Responsibilities & Acceptable Use

11.1 Lawful Use:
You agree to use the Courses for lawful purposes only and in a manner that does not infringe upon the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Courses.

11.2 Account Creation:
To access our Courses, you must create an account. It is your responsibility to provide accurate and up-to-date information during the registration process. You are solely accountable for safeguarding the confidentiality of your account credentials and for all actions conducted under your account.

11.3 Prohibited Conduct:
You are prohibited from engaging in any systematic or automated data collection activities, including scraping, data mining, data extraction, or data harvesting, without our express written consent. Additionally, you must refrain from attempting to gain unauthorized access to our Website’s systems or from disrupting other users’ accounts.

11.4 Account Sharing:
Course receipt is intended for individual use and is non-transferable unless explicitly agreed upon in writing by us. You are not permitted to share or transfer your access rights to the Course or provide it to any other individual without our written consent.

11.5 Termination of Access:
We retain the right to terminate your Course access without notice or refund if you breach any of these Terms.

12. Privacy Policy

We will handle the information we receive from you or otherwise hold about you in compliance with the Terms and our privacy policy. By using our services, you consent to us using such information in accordance with our privacy policy.

You are encouraged to review our privacy policy (available here) for comprehensive details on how we collect, use, and safeguard your personal data.

If you prefer not to receive marketing communications from us, please submit a written request or email.

13. Revision of Terms

These Terms may be periodically revised. The latest version will be available on the Website and/or communicated via email. By continuing to access or use the Course after such revisions take effect, you agree to abide by the updated Terms.

14. Severability Clause

If any provision of the Terms is found to be unenforceable under applicable law, it will not affect the validity of the remaining provisions. This ensures that even if one aspect of the Terms is not upheld in a court of law, the rest of the Terms will remain valid and enforceable. This provision safeguards the overall integrity and enforceability of the entire Terms, providing protection to the operator of the Website. By including this provision, the operator can have confidence that their Terms will continue to have legal validity and protect their interests, even if one aspect is deemed unenforceable.

15. Legal Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from or related to these Terms shall be exclusively subject to the jurisdiction of the courts of England and Wales. GDPR compliance is ensured for European customers.

If you have any questions about these Terms, please contact us here.

Last revision: June 2024